Terms and Conditions

Last Updated: June 8, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and RoleNorth LLC ("Company," "we," "us," or "our") governing your access to and use of our website at https://rolenorth.com and our Services.

BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE IMMEDIATELY.

1. DESCRIPTION OF SERVICES

RoleNorth is an AI-powered career intelligence SaaS platform ("Services") that analyzes your résumé against live labor market data to generate a personalized career intelligence report. The report includes skill health scores, automation exposure ratings, pivot path recommendations with salary ranges, and a 90-day action plan.

Our Services are intended for personal use. They are hosted in the United States via Vercel.

2. USER ACCOUNTS

To access our Services, you must register for an account using Google or Apple sign-in. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must be at least 18 years of age to use our Services.

3. SUBSCRIPTIONS AND PAYMENTS

RoleNorth offers the following paid plans. There is no free tier.

• One-time report purchase
• Basic monthly subscription
• Pro monthly subscription
• Transition quarterly subscription

Subscriptions automatically renew on your chosen billing cycle (monthly or quarterly) until cancelled. All payments are processed by Stripe and denominated in US dollars. We accept Visa, Mastercard, American Express, and Discover.

4. CANCELLATION AND REFUNDS

You may cancel your subscription at any time by logging into your account settings. If you need assistance, contact us at rolenorth.team@gmail.com.

Refunds are available subject to our refund policy. For subscription plans, refunds may be issued at our discretion. For one-time purchases, please contact us within a reasonable time period if you experience issues with your report.

5. ARTIFICIAL INTELLIGENCE SERVICES

Our Services use AI technology (powered by Anthropic) to analyze your résumé and career data. The insights provided are generated by AI and are intended for informational purposes only. They do not constitute professional career counseling, legal advice, or financial advice.

AI-generated career insights are based on the information you provide and available labor market data. Results may vary. We make no guarantees regarding job placement, salary outcomes, or career progression.

6. PROHIBITED ACTIVITIES

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms
• Attempt to reverse engineer, decompile, or extract our source code or AI models
• Upload false, misleading, or fraudulent information
• Attempt to gain unauthorized access to any portion of our Services
• Use automated tools to scrape or extract data from our Services
• Interfere with or disrupt the integrity or performance of the Services

7. INTELLECTUAL PROPERTY

All content, features, and functionality of the Services — including but not limited to text, graphics, logos, and software — are owned by RoleNorth LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

You retain ownership of your résumé and career data. By using our Services, you grant us a limited license to process your data solely for the purpose of generating your career intelligence report.

8. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk.

9. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROLENORTH LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

11. DISPUTE RESOLUTION

Informal Negotiations

Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at rolenorth.team@gmail.com. We will attempt to resolve the dispute within thirty (30) days of receiving written notice.

Binding Arbitration

If informal negotiations fail, disputes shall be resolved by binding arbitration in Palm Beach County, Florida, United States. We agree to pay arbitration fees if they are deemed excessive. The arbitration shall be conducted on an individual basis; class arbitrations are not permitted.

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes that proceed in court shall be subject to the exclusive jurisdiction of the courts of Palm Beach County, Florida.

12. PRIVACY POLICY

Your use of our Services is also governed by our Privacy Policy, available at https://rolenorth.com/privacy-policy, which is incorporated into these Terms by reference.

13. UPDATES TO THESE TERMS

We reserve the right to update these Terms at any time. We will notify you of material changes by sending an email notification to rolenorth.team@gmail.com. Continued use of the Services after notification constitutes acceptance of the updated Terms.

14. CONTACT US

RoleNorth LLC

7901 4th Street N, Suite 300

St. Petersburg, FL 33702

Email: rolenorth.team@gmail.com